Investigate and scope

From alert to explanation without rebuilding the story by hand

Seamward connects drift findings, missing outcomes, deployments, and affected records in one incident. The evidence timeline shows what was observed, when, and with which redacted identifiers.

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incident · productionopen

3 candidate outcomes missing after successful candidate.create events

integration
Candidate ATS · HireFlow
affected
3 records · 1 tenant
first observed
12 Aug 2026, 10:45 UK time
expected outcome
candidate within 1 minute
alerted
owners and admins by email

evidence · 3 redacted observations

  • evt_seed_candidate_accepted_1expected destination record not observedsha256:seed-candidate-001
  • evt_seed_candidate_accepted_2expected destination record not observedsha256:seed-candidate-002
  • evt_seed_candidate_accepted_3expected destination record not observedsha256:seed-candidate-003

01

Detection

complete

02

Evidence

collected

03

Replay

passed

04

Repair

approved

In every incident

  • A signed webhook or an email the moment it opens
  • Affected tenants and records
  • Deployment and observation timeline
  • Redacted observation IDs and source-event hashes
  • Reconciliation evidence: records that are missing, duplicated, miscounted, mismatched in amount, out of order, or late
  • Which of your accounts are affected, an export of the affected records, and a summary your support team can send
  • A recovery plan you run from your own environment, with records counted as they recover

What stays separate

  • Observed evidence and generated explanation are never mixed
  • A model can summarise what the evidence shows
  • The evidence itself is what the console records

Runs outside your request path. Fails open. Stores structure, never raw payloads.

Continue through the evidence chain

Observe and detectIntegration monitoringCapture redacted evidence and detect contract, behavioural, and business-outcome drift.Replay and approveRepair controlReplay fixtures built from approved evidence in isolation, validate a bounded repair, and deliver it behind a recorded approval.

Bring us the integration failure you need to prove

Seamward is onboarding teams with real third-party reliability problems. Start with one integration.

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